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Privacy Policy

 

Last Updated: 16 September 2026

Rayz Developments (“Rayz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit rayz.com.eg, contact us, submit an inquiry, or otherwise interact with our website and services.

By using our website or submitting your information through it, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Contact number

  • Information included in your inquiry or message

  • Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and interactions with the website

  • Date and time of your visit

  • Referring website or source

  • General location information derived from your IP address

  • Cookie and similar technology information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and requests

  • Provide information about Rayz Developments, our projects, units, and services

  • Contact you regarding an inquiry you have submitted

  • Assist with sales, customer service, or business-related requests

  • Improve our website, content, services, and user experience

  • Understand how visitors use our website

  • Measure website performance and marketing effectiveness

  • Maintain the security and proper operation of our website

  • Prevent fraudulent, unauthorized, or unlawful activity

  • Comply with applicable legal and regulatory requirements

Where required by law, promotional or marketing communications will be sent based on your consent or another lawful basis.

You may request to stop receiving marketing communications at any time.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and support analytics and marketing activities.

Cookies are small files that may be stored on your device when you visit a website.

We may use different types of cookies, including:

Essential Cookies

These cookies help the website operate properly and provide functions necessary for using the website.

Analytics Cookies

These cookies help us understand how visitors interact with the website, which pages are visited, and how the website performs.

Marketing and Advertising Cookies

Where applicable and subject to your consent, these technologies may be used to understand campaign performance or provide more relevant advertising.

Third-Party Technologies

Our website uses or may use third-party technologies and embedded services, including services provided by Google, such as Google Tag Manager and Google Maps.

These third parties may collect information in accordance with their own privacy policies and may place cookies or similar technologies on your device.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Legal Basis for Processing

Where applicable, we process personal information on one or more lawful bases, including:

  • Your consent

  • Taking steps at your request before entering into an agreement

  • Performing contractual obligations

  • Complying with legal or regulatory obligations

  • Protecting our legal rights

  • Our legitimate business interests, provided those interests do not override your applicable privacy rights

We process personal data in accordance with applicable Egyptian laws and regulations concerning personal data protection.

5. Sharing Your Information

We may share personal information when reasonably necessary with trusted third parties that assist us in operating our business and website, such as:

  • Website hosting and technical service providers

  • IT and cybersecurity providers

  • Website analytics providers

  • Marketing and advertising service providers

  • Customer relationship management and communication providers

  • Professional advisers, including legal and accounting advisers

  • Government authorities, regulators, courts, or law-enforcement authorities where required by law

Where third parties process personal information on our behalf, we expect them to process that information only for authorized purposes and to provide appropriate protection.

We may also disclose information where necessary to protect Rayz Developments, our customers, website visitors, or other persons from fraud, security threats, or unlawful activity.

6. Third-Party Websites and Services

Our website may contain links to external websites or include content and functionality provided by third parties.

When you leave our website or interact with a third-party service, that third party may collect and process information according to its own privacy practices.

Rayz Developments is not responsible for the privacy practices, security, or content of external websites or services.

We encourage you to review the privacy policies of any third-party websites or services you use.

7. International Data Transfers

Some of the technology providers or service providers used in connection with our website may process or store information outside Egypt.

Where personal data is transferred internationally, we will handle such transfers in accordance with applicable legal requirements and appropriate safeguards, where required.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Responding to inquiries

  • Maintaining customer or business relationships

  • Fulfilling contractual or business requirements

  • Meeting legal, regulatory, accounting, or reporting obligations

  • Resolving disputes and protecting legal rights

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Visitors should therefore use appropriate care when transmitting personal information online.

10. Your Privacy Rights

Subject to applicable Egyptian law and any relevant exceptions, you may have rights concerning your personal data, including the right to:

  • Be informed about the collection and processing of your personal data

  • Request access to personal data held about you

  • Request correction or updating of inaccurate or incomplete information

  • Request deletion of your personal data where applicable

  • Withdraw consent where processing is based on consent

  • Request restriction of certain processing activities

  • Object to certain uses of your personal data

  • Request portability of your personal data where applicable

  • Raise concerns regarding the way your personal data is being processed

You may submit a privacy-related request by contacting us using the details provided below.

We may need to verify your identity before responding to certain requests.

Nothing in this Privacy Policy limits any rights available to you under applicable data-protection legislation.

11. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through the website without any consent or authorization required by applicable law.

If we become aware that personal information relating to a child has been collected inappropriately, we will take appropriate steps in accordance with applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our website or services

  • The technologies we use

  • Our business practices

  • Applicable laws or regulatory requirements

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your personal information is handled, please contact:

Rayz Developments

Email: info@rayz.com.eg
Phone: 17636
Address: Plot 4A, Mohamed Naguib Axis, 3rd Settlement, New Cairo, Egypt
Website: rayz.com.eg